TaskCall | Use Cases | Cybersecurity Incident Response

Cybersecurity Incident Response

Contain incident impact with real-time operations

Time is pivotal in curbing cybersecurity impact

Every second matters during a security incident. The longer the incident lasts the deeper it can infiltrate, resulting in a system breach and potentially important data compromise. DevSecOps teams need to act fast to launch a full scale response to mitigate the effects. Without a systematic approach to addressing the response, precious time will be lost. Digitizing the process with TaskCall's real-time operations platform can enable a company-wide mobilization that will help contain the impact and keep your infrastructure protected.

Bring incident response to cybersecurity

TaskCall is designed to facilitate different teams at the same time. Bring you DevSecOps team to the same platform as your DevOps and ITOps teams to work hand in hand during a cybersecurity incident. Retain one source of truth and visibility to engage teams lower down in the funnel to communicate effectively with internal and external stakeholders.

Use multi-level notifications to assemble the right teams as soon as the incident occurs. Let teams take ownership of their own systems and processes for better task delegation and impact analysis. Use automation to diagnose impact across your system so you can stay focused on the parts that require attention. As your teams work as a single unit, security impact is brought under control and a resolution is reached in the fastest possible time.

Engage the right teams right away

Bring DevSecOps and Security teams under systematic on-call management. Immediately after a security incident is detected, the right on-call responders are notified through tiered email, push, SMS, voice call and chat-ops (Slack, Microsoft Teams, Google Chat) notifications and assembled right away. Set up war rooms through on-click conference bridging (Zoom, Webex) and automatically assemble your crisis management team. Get eyes on the issue right away for better vulnerability management.

Engage the right teams right away

Run automatic diagnostics to eliminate false negatives

With CI/CD pipeline integrations or custom jobs run system wide diagnostics with a single click. Identify impacted systems so you can only focus on the parts that demand attention. Get the assurance that you have not missed anything. Pre-define diagnostic tests for major security crisis so you can always be prepared. Approach security threats proactively.

Run automatic diagnostics to eliminate false negatives

Cross team collaboration through service ownership

TaskCall allows all your teams, whether, DevSecOps, DevOps, or ITOps, to all be on the same platform. Visibility is shared across relevant teams, but each team takes ownership of their own processes. Implement division of labor to engage the right experts on each component of your infrastructure and micromanage security incidents for faster resolutions.

Cross team collaboration through service ownership

Data analysis for data security

TaskCall automatically identifies similar incidents that may have happened in the past so teams can identify solutions faster at a time of critical cybersecurity incident while in-depth incident, service and business impact analytics can help identify vulnerabilities ahead of time to reduce future threats. Contain impact before it spreads and ensure system security.

Data analysis for data security

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81% of teams report response delays due to manual investigation.

Morning Consult | IBM
Global Security Operations Center Study Results
-- March 2023