TaskCall | Solutions | Industrial Plants

Industrial Plants

Manufacturers worldwide are embracing Industry 4.0 by integrating advanced automation and IoT-enabled monitoring into their operations. With TaskCall, you can seamlessly connect with all your monitoring tools, providing comprehensive oversight of your manufacturing processes from any location. Receive real-time notifications and updates about incidents, enabling proactive intervention to address issues swiftly. Anticipate potential problems before they escalate, thereby reducing the overall number of incidents and enhancing operational efficiency.

TaskCall For Industrial Plants

How Real-Time Operations Powers Industrial Plants?

Secure Industry 4.0

Protect industrial IoT networks from cybersecurity threats and external interference. TaskCall facilitates seamless integration with cybersecurity tools, enabling proactive monitoring and rapid response triages to effectively mitigate risks and maintain the integrity of industrial operations in an increasingly interconnected environment.

Build Faster IT Pipelines

Integrate email and other IT communication channels with TaskCall to leverage on-call management and incident response for faster responses whether it is for network outages, device upgrades or PAC issues. Faster IT pipelines are essential to ensure round the clock operations of modern industries.

Create Calling Channels for Foremen

Connect managers with on-the-ground foremen seamlessly with live call routing. Create dynamic rotational on-call schedules for foremen and direct calls based on ISV options. Access retained calls logs and response timelines for performance audits and incident postmortems for better compliance.

Remote System Oversight

Stay updated on your factory's operational status, regardless of your location, ensuring continuous oversight. TaskCall provides comprehensive incident visibility at your fingertips, facilitating efficient coordination and management of an agile response effort to address challenges promptly and effectively.

Stay Secure, Stay Connected

In Industry 4.0, security and connectivity are paramount. Robust measures like network segmentation, firewalls and secure remote access ensure that critical systems remain protected from cyber threats, but all breaches require immediate attention. Fortify security systems with TaskCall's incident response and management solution to accelerate triage and deploy automated incident workflows to regain control, while increasing accessibility of the men on the ground through dynamic call routing.

Better Efficiency by Combining Man and Machine

Integrations for Industrial Monitors

Come with your stack. Whether it is ICS, SCADA or IIoT, we will develop the integrations to help you centralize all your alert management and bi-directionally interact with your monitoring tools. Extend the power of incident response and management beyond IT issues.

Data Sense and Compliance

Every action leaves a digital trail giving you granular insight to the response processes undertaken by your staff and allowing you to evaluate their compliance of company policies and industrial standards. Gain a quantitative understanding of user efficiency and effectiveness in the handling of critical incidents and build a better workforce.

Cost Effectiveness

Reduce costs and optimize operations by moving away from multiple ITOps incident response and telecommunication solutions and switching to a platform that does it all and offers more. TaskCall simplifies time to execution by offering extensive features that cater to all your teams.

Companies across the globe are driving their operations
with incident response. Don't fall behind.

Service reliability is the core of modern businesses. Elevate your own reliability with the right incident response solution.
Stay protected from unexpected downtimes. Stay ahead of the curve.

On-Call Management
for Modern Dev-Ops

One of the core pieces of maintaining a sophisticated operation is delegation of responsibilities. If one individual ends up doing bulk of the work then the whole process will be slowed down. Their individual efficiency will not hold up to the standard either.

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Incident Response:
A Digital Solution

Incident response is the process of addressing a technical issue that occurs in a company. It could be business application and database issues, untested deployment releases, maintenance issues, cyber-security attack, network outage or datacenter outage.

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Customer Call Support in the Age of Remote Working

The problem with old school customer call support is locality. You are tied down to a single phone number and the people present in the office. That is not sufficient. You want to be able to provide customer support at any time and from anywhere.

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Don't lose money from downtime.

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81% of teams report response delays due to manual investigation.

Morning Consult | IBM
Global Security Operations Center Study Results
-- March 2023