Microsoft Teams is a widely used collaboration and communication platform for corporate teams. It puts teamwork and cooperation all under one umbrella and allows different departments to communicate with each other readily.
TaskCall's bi-directional integration brings more to the table by making incident management possible right from within Microsoft Teams. Get comprehensive incident details and snapshots right to your chat. Acknowledge, resolve or add notes to the incident. It will automatically sync up. Trigger incidents on TaskCall by entering commands. Orchestrate incident response right from Teams.
TaskCall is available on the Microsoft AppSource allowing users to install and set up the application directly from Teams. Of course, you need to have a TaskCall account first.
Get incident details and snapshots in Microsoft Teams. Acknowledge, resolve and add notes to incidents.
Real-time operations brought to your Teams account. Take actions on incidents and trigger new incidents without ever leaving Teams.
Modernize your communication through interactive actions and commands. Make your conversations and chats more topical and focused.
Connect services to channels and only receive those incidents that are relevant to your team. Keep incident management focused.
Learn more about Microsoft Teams
Microsoft Teams has made team work and collaboration easier. Even when you are working remotely, stay connected with your team through chat and video conferencing and push your agenda forward.
Service reliability is the core of modern businesses. Elevate your own reliability with the right incident response solution.
Stay protected from unexpected downtimes. Stay ahead of the curve.
One of the core pieces of maintaining a sophisticated operation is delegation of responsibilities. If one individual ends up doing bulk of the work then the whole process will be slowed down. Their individual efficiency will not hold up to the standard either.
Read more >Incident response is the process of addressing a technical issue that occurs in a company. It could be business application and database issues, untested deployment releases, maintenance issues, cyber-security attack, network outage or datacenter outage.
Read more >The problem with old school customer call support is locality. You are tied down to a single phone number and the people present in the office. That is not sufficient. You want to be able to provide customer support at any time and from anywhere.
Read more >Don't lose money from downtime.
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